Troubleshooting Installation Errors
Bundler Installation Error
If you have a secure firewall that prevents bundler from installing properly, type the following into the command line:
gem sources -c
gem sources -a http://rubygems.org/
You will need to accept the reduced security of http
compared to https
If installing bundler still doesn’t work, create a .gemrc
file in your home directory:
type nul > C:\Users\<user_name>\.gemrc
Edit the new .gemrc
file to contain:
:backtrace: false
:bulk_threshold: 1000
:sources:
- http://rubygems.org
:update_sources: true
:verbose: true
- Now install bundler:
gem install bundler -v 2.1
Installing OpenStudio in Ubuntu < 18.04:
Manually install libpng12
-
If you get gdbm libs errors like the following, you need to create symlinks to the appropriate version (
libgdbm.so.5
andlibgdbm_compat.so.4
):/usr/local/openstudio-3.0.0/bin/openstudio: error while loading shared libraries: libgdbm.so.3: cannot open shared object file: No such file or directory
or:
/usr/local/openstudio-3.0.0/bin/openstudio: error while loading shared libraries: libgdbm_compat.so.3: cannot open shared object file: No such file or directory